Ƶ

DEI consultation ‘fatal flaw’ feedback summary

Summary of areas of concern raised in ‘fatal flaw’ feedback period and the Regulatory Board response

 

Following a period of extensive engagement with members, employers, and other stakeholders (both internal and external), including two full formal consultations in 2023 and 2024, the IFoA Regulatory Board (the Board) opened a ‘fatal flaw’ feedback period on proposed changes to the Actuaries’ Code and existing Code guidance in 2025.  

In considering each of the objections received during the exposure period, the IFoA Regulatory Board (the Board) concluded that all had previously been raised and considered in some form during the consultations.  

The below summarises the objections received (thematically) and the previous considerations by the Board.

 

Area of concern 1: appropriateness of changes

Acting in accordance with the IFoA’s Regulatory Policy Statement, in particular the . Particular focus on whether: (1) sufficient analysis of: problem/issue seeking to address; and appropriateness of Code changes as solution; and (2) changes are principles-based. 

 

Regulatory Board response 

The Board has considered this challenge carefully. 

The Board approaches all of its regulatory policy decisions with regard to the principles set out in its Regulatory Policy Statement. 

The Board are well accustomed to considering whether it is appropriate to take regulatory steps and to determine, if so, which, of all of the options available in its regulatory toolkit, are most appropriate. 

It is important to acknowledge, that the Board’s role in setting and upholding standards serves the purpose not only of protecting the public but also of upholding the reputation of the profession, in the public interest.  

Having regard to the final proposed wording, as amended, it is in the Board’s view consistent with this purpose to expect that members of the profession will demonstrate professional respect and “speak up” (in the sense of raising, rather than turning a blind eye to, issues of concern of the sort referred to in the Code). The obligations to speak up and demonstrate respect are already within the Code in any event - they are not new. The Board considers that these amendments provide a proportionate and reasonable clarification of the existing principles, addressing proportionately specific behaviours and responsibilities which are reasonably considered necessary prerequisites to ensuring a truly diverse and inclusive profession, in the public interest.  

The Board recognises and agrees that these clarifications will not be sufficient in themselves. It will be important, as a number of respondents have noted, to continue the other strategic initiatives already commenced by Council to ensure the profession is open and inclusive to talented people from a wide range of backgrounds.  

The Board acknowledges that the amendments in relation to the “respect” principle in particular do introduce somewhat more specific provisions, relating to bullying, victimisation or harassment, but consider these to be proportionate with a view to providing a degree of clarity and focus to these particularly egregious types of behaviour, the existence of which, if prevalent, will be likely to impact the profession’s standing as one which is genuinely open and inclusive. The drafting was also prepared with the benefit of benchmarking work to understand the approaches taken by other similar bodies who adopt the Principles of Good Regulation. 

The Board notes, on the other hand, that some respondents have suggested that there should be more detail as to what is meant by some of these terms. This is of course a question of balance, in retaining a relatively high level and principles-based Code which is sufficiently clear in its own terms, without becoming a detailed book of rules, supported by illustrative guidance which usefully adds colour to the practical application of these principles. 

The Board considers that these proposals do strike this balance. It intends however to review any issues which emerge in light of experience in a post-implementation review to begin once the changes have been in effect for 12 months. 

 

Previously addressed in Regulatory Board publications

    • It is important for all IFoA Members, and the public, that the actuarial profession is a diverse one that attracts contributions from the broadest spectrum of views and backgrounds. This diversity is necessary to ensure the highest standards of both conduct and output. 
    • The IFoA is committed to ensuring that the regulatory requirements reflect these aims whilst also setting DEI requirements that are proportionate, consistent, targeted, accountable, and transparent.
    • The current Actuaries’ Code, which applies to all IFoA Members, wherever they are based, contains a number of high-level principles, all of which have relevance to DEI.;
  • Section 3, particularly 3.7 and 3.8 of publication Feedback on consultation responses dated March 2025: 
    • 3.7 In considering the comments, the Board acknowledged the importance of the IFoA’s specific duty under the Royal Charter to regulate the actuarial profession in the public interest. 
    • 3.8 The Board also considered its own commitment relating to DEI under its Regulatory Policy Statement which includes a commitment that ‘the IFoA’s regulatory role will be carried out in a way that promotes, diversity, equity and inclusion’. This also aligns with the IFoA’s diversity strategy whose purpose is to champion and embody the benefits of a globally diverse and inclusive profession. 
  • Section 4, particularly 4.2 and 4.3, of publication Feedback on consultation responses dated March 2025 (narrating all options available and the changes between initial proposed changes and actual changes): 
    • 4.2 Following a review of the feedback, the Board also considered a range of potential options of how to proceed: Introduce all proposed changes to the Code along with guidance 
      • Introduce some (but not all) of the proposed changes to the Code along with guidance
      • Propose alternative changes to the Code relating to DEI 
      • No amendment to the Code and introduce guidance only
      • No amendment to the Code and no guidance introduced
      • Postpone decision 
    • 4.3 The Board decided: i) Not to proceed with the proposed change to the Code that would have introduced a specific requirement for Members ‘to encourage diversity, equity and inclusion’; ii) To proceed with the other changes to the Code, that is: - Existing amplification 1.1 amended to provide that “Members must show respect for everyone”; - New amplification 1.2 introduced to provide that “Members must not subject others to bullying, victimisation or harassment”; - New amplification 5.2 introduced to provide that “Members should speak up if they believe that others are being treated unfairly or excluded unreasonably”. iii) Not to proceed with the proposed stand-alone DEI guidance and instead amend the existing Code Guidance to reflect the new provisions.

 

Previous Regulatory Board discussion 

  • Board considered high-level policy decision re regulatory approach to DEI issues and appropriate steps in November 2021, including steering around it being included in the Code  
  • Board carried out full analysis, reflecting on Regulation Policy Statement and reg principles in November 202,2 before agreeing to go out to consult members on possible Code changes  
  • Questions around appropriateness of code changes raised by respondents to: the consultation on changes to the Code (Code Consultation); the consultation on draft guidance to support proposed DEI changes to the Code (Guidance Consultation); and the Fatal Flaw review.  
  • Responses to the Code Consultation were considered by the Board at its meeting in May 2023  
  • Responses to the Guidance Consultation were considered by the Board at its December and January interim meetings 
  • See and Regulatory Policy Statement 

 

Area of concern 2: political ideology 

Inclusion of political ideology 

 

Regulatory Board response

The Board agrees that it would not be appropriate to ‘politicise’ the Actuaries’ Code, or any other aspect of the profession’s regulatory framework. This has never been its intention, nor, for the avoidance of doubt, does it seek to control or regulate in any respect, members’ particular political opinions. 

It recognises however that the language and terminology of ‘DEI’ has to some extent increasingly become the subject of political controversy, sometimes associated with particular political viewpoints. This is one of a number of reasons for the conclusion not to add these specific terms to the requirements of the Code. 

 

Previously addressed in Regulatory Board publications 

  • As above, set out in the Proposal for regulatory requirements on DEI, approach centred on principles set out in Regulatory Policy Statement 

 

Previous Regulatory Board discussion 

  • This was raised in the responses to the Code Consultation and Guidance Consultation, as well as to the Fatal Flaw exposure period. 
  • The Board considered this point at its discussions around the initial consultation. 
  • It was also discussed at the Board in December 2024, in particular, the use of the language of ‘D, E and I’, when considering the responses to the Guidance consultation. 

 

Area of concern 3: respect principle 

Concern in relation to scope of respect principle 

 

Regulatory Board response

This is an existing requirement of the Code, the amendment simply serving to address a possible ambiguity in the existing wording, without changing its existing scope. 

The original wording, “Members must show respect for others in the way they conduct themselves” was considered somewhat ambiguous as to whether the underlined part of this principle related to “Members” or “others”, potentially altering the way it might be construed, and potentially being interpreted to convey a more onerous obligation than that intended.  

The simpler, amended form, “Members must show respect for everybody” is intended to address this imprecision and make clear that members do not require to show respect in a positive sense for others’ conduct. 

This was clarified by the Board following the Guidance Consultation. 

 

 

Previously addressed in Regulatory Board publications 

  • Section 4.5, Feedback on Consultation responses dated March 2025: 
    • In relation to the amendment to the existing respect provision in principle 1.1 of the Code, the Board discussed that this amendment clarified ambiguity in the existing principle as to whether ‘conduct’ relates to Members’ conduct or to members showing respect for the conduct of others. It is also clarified what is meant by ‘others’, for example, does it mean a specific group of people, rather than everyone. The updated guidance to the Code gives examples of how Members show respect for everyone. 

 

Previous Regulatory Board discussion 

  • Detailed discussion with Board about this issue following Guidance Consultation at meeting in December 2024.
  • Resulted in further explanation/clarification being published. 

 

Area of concern 4: speaking up 

Concern about speaking up 

 

Regulatory Board response

This is an existing requirement, although it is extended slightly by the new amendments to include an expectation that members "should speak up if they believe that others are being treated unfairly or excluded unreasonably”. Some concerns were expressed, firstly, as to whether it was sufficiently clear as to the precise meaning of the terms “treated unfairly” and “excluded unreasonably”.&Բ;

There were also one or two suggestions that this might be seen to amount to an obligation to initiate formal whistleblowing, which might place the whistleblower in a vulnerable position in the absence of statutory protections. Finally, there was a suggestion that the wording of this new provision, 5.2, should be aligned with that in the existing principle (Principle 5), “membership speak up if they believe, or have reasonable cause to believe”.&Բ;

The Board has again considered these concerns and suggestions carefully. 

The intent should be recognised to maintain a principles-based Code, ensuring sufficient clarity without, however, necessarily having to define in detail every term or concept as it may apply to each individual situation. The Board is satisfied that the concepts of unfair treatment and unreasonable exclusion are sufficiently clear to enable them to be interpreted appropriately in different contexts. Moreover, consistent with the rest of this clause, the new wording is framed as a “should” provision, to enable a degree of justifiable discretion according to the circumstances. 

Finally, the use of the term “believe” is deliberate, the effect of which is to ensure that members cannot, under the Code, be criticised for not speaking up about something they did not believe to be the case. In other words, the Board has deliberately chosen to make the new provision at 5.2 more subjective as to the particular beliefs of the member, recognising the scope for potential different interpretations as to what may be considered unfair treatment or unreasonable exclusion in different contexts. 

It is important to note that the new wording at 5.2 is an amplification of the existing principle, 5, the intent of which, as already noted, is to encourage members to raise issues which fall within this clause, rather than ignoring them, such as potentially to bring their and the profession’s reputation into question. The clause does not, however, specify formal whistleblowing; it simply makes clear that members should “speak up” and this could be in a range of ways, more or less formal, according to the context, as illustrated further in the guidance. For all of these reasons, the Board has concluded that this additional amplification is a proportionate and appropriate one, consistent with a principles-based Code and the public interest purpose described. 

 

Previously addressed in Regulatory Board publications 

  • Section 3 of Feedback on Consultation Responses dated July 2023: 
    • 3.32 In respect of the proposed amendments to Principle 5, some respondents highlighted that the wording of the proposal failed to acknowledge that there were some legitimate reasons to exclude people from certain situations, conversations or events. The Board agreed that the wording should explicitly qualify the obligation to speak up in the case of others being excluded, to ensure that the obligation arose only where such exclusion was unreasonable. 
  • Detailed guidance on Speaking up set out at 6 of the DEI Member Guidance 

 

Previous Regulatory Board discussion 

Detailed discussion about this following the Code consultation. and in discussions leading up to publication of Guidance Consultation. 

 

Area of concern 5: disciplinary consequences 

Concern about disciplinary consequences: difficulty with enforcement; and concerns about how a Disciplinary Tribunal might interpret the requirements 

 

Regulatory Board response

The Board is satisfied that the provisions are sufficiently clear to enable appropriate enforcement in the context of a principles-based Code.  

Further, the Board receives regular reports from the Disciplinary Committee, which oversees the operation of the Disciplinary Scheme and will continue to monitor the way in which these provisions are being enforced in practice. It notes in this respect that there is a relatively low volume of disciplinary cases overall and further that the Disciplinary Committee itself will be undertaking a post-implementation review of recent changes to the Disciplinary Scheme, in late 2025.  

On a more philosophical note, whilst the Board does consider that the provisions as amended are enforceable in principle, its primary focus of course is not enforcement but to provide a positive influence on behaviour and standards such as to uphold the collective reputation of the profession.  

 

Previously addressed in Regulatory Board publications 

    • 3.27 The Board agreed the importance of acknowledging these valid concerns, and the fact that a complaint against a Member could cause stress, even where that complaint was ultimately not upheld. The Board discussed the impact of the new Disciplinary Scheme on the complaints process and noted that vexatious complaints or those without merit need not be investigated under the new scheme. 
    • 3.28 The Board heard that the IFoA’s discipline team does not anticipate that the proposals, if introduced, would result in an increased number or range of complaints against Members. Further, it was noted that the IFoA would only discipline Members on proof of misconduct, which is, by definition, a high and serious threshold. 3.29 The Board also discussed the importance of considering the proposals from the perspective of setting positive standards for Members, rather than through the lens of discipline, and agreed that the purpose of the proposed changes was not to encourage complaints against Members, but rather to ensure that standards are up to date and reflective of the IFoA’s expectations. 

 

Previous Regulatory Board discussion 

The Board discussed the disciplinary consequences at length in its discussions following the Code Consultation and the Guidance consultation. This was reflected in the Feedback documents and also in the materials included in the draft Guidance that was consulted upon.  

External legal advice was also obtained on 29 May 2024, as regards the potential for disciplinary implications arising from the proposed changes. 

 

Board considerations timeline

November 2021: 

Board updated on the IFoA’s wider work on its strategy around DEI and the proposals to review the regulatory framework (including the Actuaries’ Code) to reflect DEI expectations of members 

February, April and July 2022: 

Board updated on project to review the regulatory framework in relation to DEI 

November 2022: 

Board provided with an update on the project to review the regulatory requirements for members around DEI, including: 

  • The benchmarking work carried out to look at the approaches being taken by other professional regulators 
  • The review of previous IFoA disciplinary cases involving issues related to DEI or discrimination 
  • The explanatory discussions with practitioners to gauge views about the possible introduction of changes to the regulatory requirements. 
  • The review of the DEI provisions applicable to QAS Accredited Organisations 
  • The analysis and conclusions following a review of the Code and Code Guidance. 

Proposals were presented to Board that aimed to maintain the high level, principles-based nature of the Code, and at the same time use language that is clear and transparent as to the expectation of members. 

Based on update, Board discussed and approved proposed changes to the Code to go out for consultation. 

May 2023: 

Board considered outcome of consultation on proposed DEI changes to the Code. It considered the following key themes arising from consultation:  

  • Definition of DEI 
  • Equity or Equality 
  • Behaviour that may amount to bullying, victimisation or harassment 
  • The principle of fairness at both Principle 1 and Principle 5 
  • The requirement to show respect for everyone 
  • The requirement that members should encourage DEI 
  • Concerns around unjustified complaints against members  
  • Comments that the profession should be a meritocracy 
  • The application of the Code to personal life 
  • Overlap with Equalities legislation 
  • Conflict with individual rights and freedoms 
  • The requirement to speak up if others are being excluded. 

Based on its considerations, the Board approved changes to the Code and approved proposals for implementation 

November 2023: 

Board considered outline draft guidance to support members in understanding their DEI responsibilities to be introduced through changes to the Code. 

May 2024: 

Board discussed Council response to draft guidance 

May 2024: 

Board approved in principle decision to go out to consultation on guidance subject to conditions 

July 2024: 

Board was updated on the outcome of Council’s mid-strategy review of its five-year DEI strategy and, having seen the changes made by Council to the DEI strategy, agreed to proceed with the consultation) 

August 2024: 

Board approved (by email) draft guidance to go out for consultation 

December 2024: 

Interim meeting of Board to consider outcome of DEI guidance consultation 

January 2025: 

Continuation of December 2024 meeting. Board further considered outcome of consultation, and approved changes to the Code and existing Code guidance 

February 2025: 

Board approved publication of consultation feedback paper, with the amended Code and Code Guidance, subject to further amendments to be circulated by email 

March 2025: 

Board approved by (email) consultation feedback paper, with amended Code and Code Guidance 

May 2025: 

Board considered comments received during 8-week exposure period).